Privacy policy

 

This policy describes how Antariksha.co (Purely Precious Jewellery), a sole proprietorship based in Lucknow, collects, uses, and protects your personal data. We comply with India’s privacy laws (IT Act 2000 and forthcoming Data Protection Act) to ensure transparent handling of your information.

1. Information We Collect

We collect personal data you voluntarily provide (e.g., name, delivery address, email, phone, order history) and transaction data (order details, payment confirmation). We also gather non-personal data via cookies and Google Analytics (e.g., IP address, browsing behavior) to analyze site usage.

In Short: We gather the info you give us to process your order (like shipping details) and use tools like Google Analytics to see how visitors use our site.

2. How We Use Your Data

Your data is used to fulfill orders (shipment and payment), send order confirmations, and provide customer service via care@antariksha.co. With your explicit consent, we may send marketing emails about new products. We will not use your data for other purposes without consent.

In Short: We use your info to ship your jewelry and keep you updated. We only send marketing emails if you say yes.

3. Data Sharing

We share your order-related data with third parties only as needed: courier partners for delivery, payment gateways for transaction processing, and analytics services. These partners are bound by confidentiality. We do not sell or rent your personal data.

In Short: We only share data with the companies helping us deliver your order (like couriers). We never sell your data.

4. Cookies and Tracking

We use cookies and technologies like Google Analytics to improve your experience. Cookies help us remember your preferences. You can disable cookies in your browser settings, though some site features may not work.

In Short: We use small data files (cookies) to make the website work better and understand site traffic.

5. Data Retention

We retain your personal data only as long as needed for business or legal purposes. Specifically, we keep order data for up to 36 months (3 years) to honor warranties, support returns, and comply with tax regulations. After this, data is securely deleted or anonymized.

In Short: We keep your order history for 3 years for warranty/tax reasons, then we delete it.

6. Your Rights

You have the right to access, correct, or delete your personal data. You may withdraw consent for marketing emails at any time via the "Unsubscribe" link. To exercise your rights, contact us at care@antariksha.co.

In Short: You control your data. Want to see it, change it, or delete it? Just email us.

7. Security & Minors

We implement reasonable security practices to protect your data. Your payment information is handled by secure third-party gateways; we do not store financial details. Our services are for adults (18+); we do not knowingly collect data from minors.

8. Updates & Governing Law

We may update this policy to reflect legal changes. Significant changes will be communicated via email. This policy is governed by Indian law.

Registered Office:

Antariksha.co - Purely Precious Jewellery
Building No. NA, Road OD 270305, Near Mall 2 Sub Health Centre
Narayanpur, Lucknow, Uttar Pradesh – 226104, India.